13x6 Curly Wig

At Bimbo Hair Company, every wig is made to order with care and precision. Please review our Shipping & Processing Policy before placing your order. Processing Time All wigs are made to order. Please allow 2-3 business days for processing before your order is shipped. Business days do not include weekends or federal holidays. Processing time is separate from shipping time and begins once your order has been successfully placed and payment has been received. Processing Delays While we strive to meet our estimated processing time, delays may occasionally occur due to circumstances beyond our control, including but not limited to: - High order volume - Supplier delays - Carrier delays - Severe weather - Natural disasters - Holidays - Labor shortages - Equipment failures - Internet outages - Government restrictions - Other unforeseen circumstances If your order experiences a significant delay, we will notify you using the email address provided during checkout. Order Changes & Cancellations Because all wigs are custom-made to order, orders cannot be canceled, modified, or changed once processing has begun. Please carefully review your order before completing your purchase. Customers are responsible for ensuring that all order details, including texture, length, density, lace size, shipping address, billing information, and contact information, are accurate before submitting an order.

Shipping Address Customers are solely responsible for providing a complete and accurate shipping address during checkout. Bimbo Hair Company is not responsible for packages shipped to an incorrect or incomplete address provided by the customer. If a package is returned due to an incorrect address, the customer is responsible for any additional shipping fees required to resend the order. Shipping Once your order has been processed, it will be shipped using the shipping method selected at checkout. Shipping times are estimates provided by the shipping carrier and are not guaranteed. Shipping Carrier Responsibility Once your package has been transferred to the shipping carrier, ownership of the package transfers to the customer. Bimbo Hair Company is not responsible for: - Shipping delays - Carrier delays - Lost packages - Stolen packages - Damaged packages - Delivery exceptions - Weather-related delays - Incorrect delivery by the carrier Any shipping-related claims must be filed directly with the shipping carrier.

Refused or Undeliverable Packages Packages refused by the customer or returned due to an incorrect, incomplete, or undeliverable address provided during checkout are not eligible for a refund. If the package is eligible for reshipment, the customer is responsible for paying any additional shipping costs. Lost or Stolen Packages Once the shipping carrier marks a package as delivered, Bimbo Hair Co. is no longer responsible for the package. If you believe your package has been lost or stolen after delivery, please contact the shipping carrier directly to file a claim. International Shipping (If Applicable) If international shipping is offered, customers are responsible for all customs fees, duties, taxes, and import charges imposed by their country. Bimbo Hair Company is not responsible for delays caused by customs processing. Contact Us If you have questions regarding your shipment, please contact us using the information provided on our website. Bimbo Hair Co appreciates your patience and understanding as we carefully prepare each order to ensure you receive a high-quality, luxury product.